Roles and Responsibilities Document

A document outlining the roles, responsibilities, and required technical, administrative, and operational preparation for personnel involved in implementing e-learning.

Department Count Responsibilities
Learning Management Administration 1
  • Overseeing and organizing the workflow within the e-learning department, including supervising the digital platform, technical team, supervisors, trainers, and learners.
  • Preparing a quarterly operational plan to organize tasks and activities within the e-learning department.
  • Enhancing investment in e-training programs through content development and expanding the utilization of the digital platform.
Student Services Administration 1
  • Managing academic and administrative aspects related to learners, including attendance registration, submitting absence excuses, issuing certifications, and enrolling in courses.
  • Handling requests for deferment, deprivation, and withdrawal, and addressing any issues learners may face during their training journey.
Application Development & Management Administration 1
  • Preparing a quarterly operational plan that outlines tasks and priorities to ensure smooth and organized workflow.
  • - Following up on and executing operational and developmental projects within the department while ensuring alignment with the institute’s strategic objectives.
Technical & IT Support Administration 1
  •  Providing ongoing technical support for learners and trainers to ensure a seamless learning experience.
  •  Monitoring the daily performance of the learning platform and ensuring it operates efficiently without disruptions or technical issues.